Terms of Service

Last updated: June 2025

1. Introduction

Welcome to Mamidi Health ("Company", "we", "our", "us"). These Terms of Service govern your use of our website and services offered by Mamidi HealthTech Solutions.

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our website or use our services.

2. Services Description

Mamidi HealthTech Solutions provides AI-powered solutions for genetic disease diagnosis and management, including but not limited to:

  • AIVA - AI-assisted Variant Analysis
  • Personalized Genomic Analysis
  • Genetic Risk Assessment
  • Pharmacogenomic Consultation
  • Epigenetic Risk Analysis
  • Hereditary Disease Screening
  • Precision Oncology Support

Our services are intended for informational and diagnostic support purposes only. They should not replace professional medical advice, diagnosis, or treatment.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when required for service delivery
  • Maintain the confidentiality of any account credentials provided to you
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not use our services in any way that could damage, disable, overburden, or impair our systems
  • Not attempt to gain unauthorized access to any part of our services, systems, or networks

4. Intellectual Property

The content on our website and services, including but not limited to text, graphics, logos, images, and software, is the property of Mamidi HealthTech Solutions and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

5. Payment Terms

Certain services provided by Mamidi HealthTech Solutions require payment. By using these services, you agree to pay all fees and charges associated with your account on a timely basis.

All payments are non-refundable unless expressly stated otherwise or required by applicable law. We reserve the right to change our prices at any time, with prior notice to our users.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Mamidi HealthTech Solutions, its affiliates, directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, our services.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. Your use of our services is at your sole risk.

7. Medical Disclaimer

The information provided by our services is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Our genetic analysis and diagnostic support services are designed as tools to aid healthcare professionals, not as standalone diagnostic solutions.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

Upon termination, your right to use our services will immediately cease.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@mamidi.co.in
  • By phone: +91 8639869870
  • By mail: #347, Shiridi Sai Colony, Beeramguda, Hyderabad, Telangana, India